Logging in, managing account and troubleshooting for shoppers.
1 article
Everything you need to know about sending and receiving gifts through Vinebase.
4 articles
Frequently asked questions for shoppers.
3 articles
Triaging what to do when you miss your wine shipment delivery.
3 articles
Answering questions you might have about an order placed through Vinebase.
3 articles
1 article
Logging in, account management and troubleshooting for wineries.
3 articles
Answering questions about billing and payments setup.
1 article
Answering questions about compliance and tax.
7 articles
Frequently asked questions by wineries.
4 articles
Learn about new features that are being built and released based on your feedback.
19 articles
Connect your Vinebase account with other essential tools for your business.
5 articles
Everything you need to know about using Vinebase’s marketing tools.
2 articles
Learn how to create, edit and fulfill orders
6 articles
How to get the reports you need to run your business.
2 articles
How to set your shipping rates and manage weather holds and local pickup.
10 articles
1 article
Everything you need to know to set up and manage your website.
7 articles
Everything you need to know to set up and manage your wine club.
11 articles
Everything you need to know to set up and manage your product listings.
6 articles