Logging in, managing account and troubleshooting for shoppers.
Everything you need to know about sending and receiving gifts through Vinebase.
Frequently asked questions for shoppers.
Triaging what to do when you miss your wine shipment delivery.
Answering questions you might have about an order placed through Vinebase.
Logging in, account management and troubleshooting for wineries.
Answering questions about billing and payments setup.
Answering questions about compliance and tax.
Frequently asked questions by wineries.
Learn about new features that are being built and released based on your feedback.
Connect your Vinebase account with other essential tools for your business.
Everything you need to know about using Vinebase’s marketing tools.
Learn how to create, edit and fulfill orders
How to get the reports you need to run your business.
How to set your shipping rates and manage weather holds and local pickup.
Everything you need to know to set up and manage your website.
Everything you need to know to set up and manage your wine club.
Everything you need to know to set up and manage your product listings.