Winery Compliance FAQ's

We are committed to ensuring that all of the sales that take place on Vinebase are conducted in full compliance with prevailing legislation.

Who is responsible for compliance?

Each winery is responsible for being compliant with every step in a sale, similar to if you made a sale in a tasting room or if you were selling direct-to-consumer (DTC) from your own website. Our approach to different compliance topics is summarized below. Please contact us at support@vinebase.com with any questions.

Do I need to manage compliance with shipping?

It remains the responsibility of each winery on Vinebase to acquire, maintain and renew any licenses required to conduct DTC sales, by state. Wineries also remain responsible for enforcing the terms of licenses (e.g. shipping volume limits). Before we onboard new wineries, we explicitly ask them to confirm which states they would like to conduct sales into. We only facilitate sales into these states.

Vinebase is a "marketplace facilitator". What does this mean?

In most of the key states in which we (will) operate, we qualify as a marketplace facilitator. Marketplace facilitators, once they reach a sufficient threshold, are required to remit sales tax on behalf of their marketplace sellers (wineries). For details on our approach to calculating, collecting and remitting sales tax please click here.

Who remits excise tax?

It remains the responsibility of each winery to pay any applicable federal, state or local excise taxes on sales occurring through Vinebase.

What are the payment processing fees I pay per order?

When a customer purchases wine on Vinebase, the winery receives the amounts they are entitled to, less a charge for the Stripe payment processing fees (3.15% + $0.25 per order) and the Vinebase commission fees.

How do you verify someone is 21+?

In the United States, it is a requirement that alcohol is only sold and delivered to consumers above the age of 21. 

During checkout, we require customers to enter their date of birth. This information is passed onto wineries and used in the shipping process.

At the bottom of each Vinebase page and hosted website we explicitly call out the website terms: “By using this site, you verify that you are of legal drinking age in your residence.”

How do customers opt into marketing emails?

A customer can opt into receiving marketing communications from a winery via orders or directly on the website. The winery will be notified and allowed to add that customer to their marketing email communications

Emails will be automatically added to the "Email Subscribers" tab on your dashboard

If the customer is added to the winery’s email communications, then all interactions between the winery and the customer are subject to the winery’s terms and Vinebase is not liable for any interactions between the winery and customer thereafter.


If you have additional questions on these matters, please reach out to support@vinebase.com

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